Choosing between a live-in carer and hourly (visiting) care depends on needs, home layout, budget and safety. This short guide compares both options, gives a practical decision checklist and explains why verifying CQC registration must always be step one.
Pros: continuous companionship, immediate help in an emergency, consistent single-carer relationship and support for complex daily routines. Cons: higher weekly cost, privacy trade-offs and the house must be suitable for a carer to live-in.
Pros: flexible, usually cheaper short-term, good for social or domestic support. Cons: less continuity, risk of rushed calls, and potentially multiple carers visiting each week.
Always confirm CQC registration before engaging a provider. The Care Quality Commission is the independent regulator for health and adult social care in England; providers delivering regulated activities (for example, Personal Care) must be registered. Checking the CQC record tells you whether the provider is authorised for that activity and shows inspection reports and ratings.
River crossings and narrow streets can affect visits and travel time—confirm agreed visit lengths and contingency cover.
Expect traffic peaks and, near Hounslow/Hayes, Heathrow-related congestion—ask how the provider schedules carers during rush hours.
Parking and high-density streets can cause delays—clarify punctuality policies and arrival windows.
Diverse needs across neighbourhoods—ensure the provider can match carers for mobility or memory care as required.
Live-in care is usually charged as a weekly fee (includes overnight allowance) while hourly care is priced per visit/minute. Ask for a written contract that sets visit lengths, travel time policy, cancellation/notice terms and safeguarding procedures. Check whether agency or direct-hire arrangements change cost or continuity.
Need help comparing options in your area? Contact our team or view our services — we cover Richmond, Kew, Barnes, Twickenham, Ealing, Hammersmith, Fulham, Hounslow, Hayes, Wandsworth and Merton.