At Kindlio, we proudly deliver skilled, dignified, and CQC-compliant personal care for all ages in Richmond, Kew, Barnes, Twickenham, Ealing, and Hammersmith. Whether you’re a parent seeking dignified care for a child with mobility needs, an adult requiring hygiene assistance, or a senior needing bathing and grooming support — our fully trained team is here to help.
Who We Support
Our inclusive approach serves individuals across the age spectrum in Richmond area upon Thames:
Children with developmental or physical care needs
Adults managing long-term conditions or mobility limitations
Seniors needing help with washing, dressing or toileting
People recovering from surgery or illness
Individuals who require dignity-focused personal hygiene support
What Is Personal Care?
Personal care includes essential activities such as:
Bathing, showering, and bed-bathing
Grooming: hair, teeth, shaving, nail care
Assisted dressing and shoes or clothing changes
Toileting, continence care and hygiene support
Assistance with mobility during care routines
Meal support: feeding or assistance according to plan
Medication prompts and safe administration
CQC-Regulated Care and Professional Standards
Personal care that includes assistance with intimate hygiene or medical adherence is classified as a regulated activity under the Care Quality Commission. Kindlio is a CQC-registered provider, meeting all five inspection domains: safety, effectiveness, caring, responsiveness, and leadership. Our support plans are designed and overseen by experienced care managers, ensuring strict compliance at every step.
Tailored Care Across All Age Groups
No "one-size-fits-all" approach—each care plan reflects individual needs, including:
Assessment of physical ability, preferences and goals
Safeguarding, consent and mental capacity considerations
Personal routines, cultural preferences and dignity protection
Family involvement or multi-disciplinary coordination as needed
Ongoing review to adapt care as needs change
Our Personal Care Process in Richmond Area
Free Initial Assessment — a home visit by our care coordinator gives you the opportunity to explain your needs and share routines or challenges.
Individualised Care Plan — we craft a plan with clear schedules, risk assessment, and named carer assignments.
Carer Matching — you’ll receive care from the same trusted team each visit to ensure familiarity and consistency.
Monitoring & Feedback — ongoing supervisory calls, family updates, and regular internal review to ensure satisfaction and safety.
Benefits to Families & Individuals
Professional care delivered at home in Richmond area
Maintenance of dignity and independence
Reduced risk of accidents during personal routines
Improved health outcomes and emotional wellbeing
Support tailored for children, adults and older people alike
Clear communication and transparency for families
Responsive backup care and emergency support available
Why Richmond Area Residents Choose Kindlio
Based exclusively in Richmond area upon Thames, Kindlio combines local delivery with high regulatory standards. Families trust us because:
All carers have enhanced DBS clearance, safeguarding and intimacy awareness training
We serve Richmond, Kew, Barnes, Twickenham, Ealing, and Hammersmith, giving deep local knowledge and fast response
Our services cover children through seniors, all ages supported
No third-party subcontractors—our staff are directly trained and managed
Flexible visit lengths and urgent care options available
100% open communication—care reports, photos (where agreed), family liaison
Sample Weekly Care Plan (Case Example)
Mrs. Smith, age 84, lives alone in Ham, Richmond. She receives:
Daily morning visits for bathing, dressing, medication and breakfast
Two further afternoon visits for toileting support, hydration checks, and mobility encouragement
Weekend care plus regular family updates
Weekly care team meeting and care review every month
This routine helps Mrs. Smith live safely and confidently at home with dignity.
Book a Free Consultation Today
If you or your loved one needs compassionate personal care at home in Richmond area, Kindlio is here to help. Our care manager will visit your home at a convenient time, discuss your needs, and prepare a fully costed care plan—no obligation.
Regulatory Notice: Kindlio is registered with the Care Quality Commission (CQC) for regulated personal care activities across all age groups. All care is delivered by trained and supervised staff, using safe practices, safeguarding procedures, and regular monitoring. Emotional support or companionship-only visits without personal care are non-regulated but delivered under the same professionalism and oversight.